Privacy Policy
Please read the following information before using the site
1. Introduction
Thank you for visiting our website. At Louis FAGLIN, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data, as well as your rights in relation to your personal data. By using our services, you agree to the terms outlined in this policy.
2. Collecting your personal data
We collect different types of personal data depending on how you interact with us. The data we collect includes:
Contact Information
Such as your name, email address, mailing address, and phone number.
Account Information
If you create an account, we collect username and password details.
Purchase Information
When you make a purchase, we collect information related to your order, including payment details.
Browsing Data
When you visit our website, we collect data such as IP address, browsing activity, and device information.
We collect this data to provide you with a smooth experience on our website, offer relevant products and services, and improve our business operations.
3. Using your personal data
3.1 For what purposes do we use your Personal Data?
We use your personal data for several purposes, including:
Providing Services
To fulfill orders, manage your account, and provide customer support.
Communications
To respond to inquiries, provide updates about your orders, and send marketing communications if you have opted in.
Personalization
To tailor the content on our website to better match your preferences.
Improvement of Services
To analyze trends and improve our website, services, and product offerings.
Additionally, to measure the effectiveness of advertising, we may collect information about advertisements you clicked on before visiting our site (such as the date of the click and the site where the ad was displayed) using tools operated by third parties. This information may be matched with your order details to improve our services.
3.2 How long is your Personal Data stored?
Your personal data is stored for as long as it is necessary to fulfill the purposes for which it was collected.
Typically, we will retain your data as long as you have an active account with us or as required to comply with legal obligations, resolve disputes, and enforce our agreements.
3.3 Do we share your Personal Data with third parties? If so, with whom?
We do not sell your personal data. However, we may share your data with trusted partners, such as:
Service Providers
To support payment processing, shipping, marketing, or IT services.
Legal Authorities
If required by law, or to protect our legal rights.
Analytics Partners
To help us understand how users interact with our website and improve our services.
All third parties receiving your data are bound by confidentiality and data protection agreements.
4. Your rights
4.1 What rights do you have regarding your Personal Data?
You have the following rights concerning your personal data:
Access
You can request a copy of the personal data we hold about you.
Correction
You can ask us to correct any inaccuracies in your personal data.
Deletion
You can request that we delete your personal data under certain circumstances.
Restriction
You can ask us to limit the processing of your data.
Objection
You can object to the processing of your data for direct marketing purposes.
Portability
You can request that we transfer your data to another service provider in a commonly used format.
4.2 To whom should you address any request about your Personal Data?
To exercise any of your rights, please contact our Data Protection Officer (DPO). We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
4.3 How can you contact us?
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us by email at: info@louisfaglin.com
5. Changes to privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. If we make significant changes, we will notify you via email or through our website. Please review this policy periodically to stay informed.
6. Security measures
We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use encryption, secure servers, and other tools to safeguard your information.
7. Cookies and tracking technologies
Our website uses cookies and similar technologies to improve user experience and gather information about usage. You have the option to disable cookies in your browser settings, but doing so may impact your ability to use some features of our website.
8. Children's privacy
Our services are not intended for children under 16 years old. We do not knowingly collect personal information from children. If we learn that we have collected data from a child without parental consent, we will delete it as quickly as possible.